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Intellectual Property (IP) Business Advisor - China IPR SME Helpdesk (EC funded project)

 Job description

Contract: Fixed-term Project Contract till 20th September, 2020 (may be extended)

The China IPR SME Helpdesk requires an IP Business Advisor to provide SMEs with accurate advice and manage a team of external experts. This role encompasses a number of key tasks that support the project team including but not limited to:

-    Customer advice:

  • Provide relevant timely and effective advice to businesses (within three working days), institutions and universities from COSME countries
  • Create a dialogue with clients and provide on-going advice where required
  • Record all answers provided and create template answers
  • Record all infringement cases with the ACRIS database
  • Ensure that 2/3 of the helpline users are satisfied with the service provided

-   Expert management

  • Manage and update the expert list and ensure the right expert is used for the right training or material.

-   Legal research and update

  • Assess the impact of the enquiry service through surveys and other forms of feedback and feedback to project
  • Work with project team to measure and increase number of enquiries.
  • Keep abreast of China and international IPR news.
  • Overview the production of an IP challenge report every 6 months. This should be in line with other reporting and should feed into steering meeting presentations/updates where appropriate.
  • Support research into the IPR challenges and regulations for specific industrial sectors in China
  • Overview the drafting of 20% of new guides
  • Review the drafting of tailormade trade packages in collaboration with the other two regional Helpdesks.

-   Represent the Helpdesk

  • Present the Helpdesk services and an overview of IP in China to visiting business delegations
  • Represent the Helpdesk at meetings with stakeholders including the European Delegation, European Chamber and Member State Embassies.
  • Manage annual stakeholder meetings in China.
  • Attend annual stakeholder and consortium meetings in Europe

* Desired skills & experience

- Higher education degree, e.g. Law, Business Administration

- at least 3 years’ experience related to Intellectual Property

- Good analytical and organizational skills

- Excellent project management skills

- Outstanding verbal and written communicator

- Strong planning and analytical organisation skills

- Responsible, professional, open-minded, and strategic thinker

- Near native English speaker a must, other European languages and Mandarin are a plus

- Professional appearance and demeanor

Please send your cover letter, CV and salary expectation to bj_jobs@europeanchamber.com.cn